1. 7-Day Refund (First-Time Subscribers Only)
If you are a new customer, you may request a full refund within 7 days of your first subscription purchase.
2. No Refunds for Renewals or Upgrades
Refunds are not available for renewals or plan upgrades after any prior subscription history, unless there was a service failure attributable to JoltSage.
3. Cancellations
You can cancel anytime. Access continues until the end of the billing period. We do not provide prorated refunds for unused time.
4. How to Request
Email support@joltsage.com with your account email and purchase date.